Rachel Wallace
Client Care Coordinator
Rachel assists with all scheduling needs and can help you to determine your insurance or EAP coverage when meeting with one of the therapists at Positive Change Counseling Center.
My Story:
"I am an Ohio native who received my Bachelor's degree in Psychology from Ohio University. I have 10 years of experience in the mental health field serving various populations. In the past I have worked in group homes, a behavioral health hospital, and a mental health clinic. Most recently, I worked at a psychiatry practice as a Clinical Services Coordinator where I was responsible for obtaining prior authorizations and benefits, and scheduling treatments for their TMS and Spravato programs. I'm passionate about advocating for clients and connecting them with the clinician that best suits their needs in order for them to feel safe and empowered throughout their journey of personal growth. In my free time, I enjoy traveling, hiking, reading, and attending music festivals."